I work in the RTC and I live in Reston, so I have eaten at Ted's many times. I've always enjoyed the food and have always received good service. Yesterday, I was home sick, so I placed a delivery order for the grilled cheese, tomato soup. and a tart. I waited 25 minutes for the order. I asked the delivery person to meet me at the door and she didn't . I'm sick, I'm hungry and, now I'm not happy. I called the Ted's and was placed on hold for a long time. Finally, the manager (Tara?) answered. She made it right, and apologized for what happened. She had someone bring me the correct order and also gave me an extra tart. I was very happy and for me, that is what good customer service is all about. Thank you Thank you Thank you!!!!

The food was OUTSTANDING! The Cobb salad had so many amazing flavors that melded together perfectly. The chicken was cooked to perfection! Crispy on the outside and tender/juicy on inside. Waitstaff was wonderful!! This will be a favorite when i visit the area for sure!

I went here on a first date, and it was lovely! The waitstaff was attentive and informative without being intrusive, and the food came out so timely. I had the royal seabass which tasted great though some of the surrounding vegetables were cold. Our waiter also recommended Ted's Tarts, which were essentially glorified pop tarts. We got the seasonal raspberry flavor. It wasn't bad, but I don't think I'd get it again just based on personal dessert preferences. Overall, I would definitely come here again!

Recently dined at Ted's for dinner. The food was good, but just have one complaint about my grilled cheese. I paid extra for bacon and when the sandwich came out, bacon was only on one side of the sandwich and the grilled cheese was lacking cheese. It was a very thin layer and all of the cheese wasn't even melted. I did say something to the server and he brought out a plate of bacon to make up for it, but I just expected an ooey gooey thick layer of cheese for that cheese pull to dip into the delicious tomato soup.

Food was I would say an 8.5 out of 10. I am a Biscuit sandwich snob and I have to say this sandwich left some to be desired. It needed a sauce to really bring all the flavors together. As this was a to-go order as part of their to-go menu, fortunately enough I had some Hot Honey to add to every bite. The biscuit was ~$9 for reference. Service here was ok. There was this waitress at the front that seemed disinterested and disengaged, who also had no clue about the To-Go Menu when I had asked. After showing a social media AD regarding the menu, did only a gentleman who was their coworker - recognize the menu and point me in the right direction. You have to order at the counter next to where the pop-tarts are on display. As these sandwiches are made-to-order, it takes about 15 minutes for them to be made. So it's probably best to just order it online for pickup. Ambiance of this restaurant is nice. It was pretty packed for a Saturday AM - so expect a wait for last minute walk-ins.

Service: Michael's service was exceptional! Food: App: Truffle Mac n cheese bites were really good with the sauce. Highly recommend. Main: I had the Ted's burger which was pretty good with the egg. My wife's beef stroganoff was good too and the meat was tender. Good portion of pasta. Dessert: Carrot cake was a very big portion for my wife and I and one of the best I've had in awhile. Solid cold brew martini!

This is our favorite happy hour in Reston Town Center- and there are a ton of seating and the bartenders are really nice. Food (4/5): My favorite is the lobster roll (summer seasonal menu) and the truffle fries are delicious. Service (5/5): Chris and Chelsea are really nice bartenders. Ambiance (4/5): it's never crowded here. The bar area for happy is great.

Came here to celebrate Father's Day with my family, and it was a good choice! They have plenty of selections to choose from, which was great for someone picky like my daughter lol The waiter did a great job with balancing all of his tables and still being able to check on us. He made sure we had everything and was quick with service. The overall vibe (at least for that day) was very busy, but the manager was walking around to keep tabs on different parties to see who should be leaving next. This helped keep the flow of the foot traffic going and keep the wait time down I've come to this location a few times, and each time it has been a great time. I'd recommend any location for the food and this one for it's service!